We are now ONLINE. Please bear with us as we navigate this new way of delivering balance yoga classes!
Please note: All current Flexipasses, Monthly Passes and Intro Offers are frozen until further notice – we will hold these for you until we are up and running again!
TO BOOK
Book as normal through the Mindbody App or our website (up to 60 minutes before a class) – £8 drop in
TO LOG INTO CLASS
Make sure your device is charged and you have Wifi connected or 4G
Make sure your email is connected and receiving
You will receive an email 15 minutes before the class starts, inviting you to join (check your junk email folder if it doesn’t come through to your inbox)
Click the link in the email “join my meeting” – if you don’t have the app (GoToMeeting), this should prompt it to download (if you are using Safari, you may get an error message here. If so, please click on the link above it to “download GoToMeeting” instead. Then, return to the original email and you should be able to access the class via the link)
When you enter the class, your webcam and microphone will be off. Please leave them off for the duration of the class – otherwise you will effect other students ability to view and hear the teacher, and also give other students a view of your living room!
If the teacher is not full screen, and you can see other attendees, please select from the drop down menu at the top (on laptops) “view who’s talking” which should solve this problem.
AFTER CLASS
Please give us feedback – we are new to this! Email us at yoga@balance.co.uk to let us know of any glitches or to let us know how you experienced the class
Just signed up for Sue’s class at 1.15 on Tuesday. Not sure if you have my email.
Hi Lynne, I do have your email! I will send you a link 30 minutes before the class is due to start – phone in if you have any issues. Alex
Thanks so much Jane. Class was great last night. Your voice was really clear. Towards the end sounds a bit intermittent – think when your knee was near your chest but didn’t affect clarity of instruction. Great teaching – as always. Eileen
Thanks for your feedback Eileen & thanks for joining the class! See you next time!
Great class with Lorraine this morning. It was my first experience of anything like this and I felt it went really well. The instruction was clear with the exception of a couple of times with the mic, but it’s early days for all of us doing yoga on the kitchen floor!! Look forward to regularly joining in. Might even do a few more classes than I would normally do, as I won’t be going out!!
Hi Isobel,
Thanks so much for your feedback. I’ve passed it on to Lorraine! We are looking into a better microphone to fix any hiccups.
See you at the next class!!
Thanks
Alex
Thank you so much for setting up the classes.
Just finished the class with Gerry. Excellent as usual, really enjoyed it. You make telly presentation look easy Gerry, but I’m sure it’s not!
As for you Alex, complete star! But we knew that already. Thank you both and see you tomorrow.
Carol 😊
Hi carol,
Thanks so much for your support during this time, and I’m so glad you enjoyed it the class. I’ve passed this on to Gerry too.
Stay well and see you at the next class!
Alex
I did Gerry’s class this morning. Thanks so much to everyone for setting all of this up. I’ll definitely be back for more. Saturday with Maureen next!
Thanks for supporting us Julia. See you on Saturday!
Excellent class this morning Gerry, and thanks for all your help Alex, see you on the mat tomorrow.
So glad you enjoyed it Jean – see you tomorrow!
I took part in Gerry’s class this morning. It was perfectly clear and audible. Thanks . I look forward to doing a few more during these strange times. Stephen
Hi Stephen,
Thanks for joining us! Strange times indeed. See you at the next class.
Kindest,
Alex
Great Ashtanga class from Lorraine this morning. A few minor glitches with the audio but nothing serious. Really enjoyed it and will hopefully login to a few more classes.
Stay safe and well at balance. Thinking of you all.
Hi Lesley, so glad you enjoyed the class! We are looking into improving the audio quality for next week… til then stay safe!
I usually go to Eileen’s class on Wednesdays but Lorraine has sometimes filled in for Eileen and I have always enjoyed it. I was a bit up tight about getting the live transmission to work as our broadband seems to be suffering from the virus and is very weak however I did get joined up and once I had calmed down really enjoyed your class Lorraine. I found it all quite fast but mostly managed to keep up. I’ll try to join up again next week and hope I succeed as it did me lots of good. Thank you.
Hi Mary,
Thanks for your comment! Lorraine’s General class at 10am on Tuesday mornings is at a slightly slower pace – the Ashtanga Basics class is one of the fastest!
Glad to hear you enjoyed it!
See you next week
Alex
Thanks Jane, really enjoyed that and needed it – the perfect escape for a wee while. I had a wee problem with seeing you as there seemed to just be a fixed image of you in one of the opening poses even though I tried pressing a few things.
Still managed with the audio and appreciated reminders for the right foot etc….
Looking forward to the next session, all the best
Lynda
Hi Lynda,
Thanks for your feedback and your support!
I will pass it on to Jane. We are working on the technical issues just now.
See you at the next class
-Alex
Thanks Lorraine. Another lovely class this morning.
Thanks Isobel! I will pass your comment on to Lorraine 🙂 See you next time!
Thanks Jane! That was a lovely class. Really enjoyed it! The sound was mainly great except for one wee blip that sounded very space-age… : )
Haha! Thanks Caroline – glad you enjoyed it. Nice to connect this way. I passed your comment on to Jane.
-Alex
Hi everyone at Balance, I have booked on to Lorraine’s class tomorrow at 10am (Friday) as I normally go to this class when we were living in a normal world! Anyway it was just to ask if the class uses Zoom or do I need to download something else? I will be using my laptop, also is it clear to turn off your audio and video? Sorry not technical at all, thanks Katharine
Hi Katharine,
Our classes use GoToMeeting. I will send you an invitation about 45 minutes before the start of the class to give you plenty of time to set up. I don’t recommend you download the app in advance, because it will ask you to log in and only give you a two week free trial. Instead, please wait for the link I send you, as clicking on the link will prompt the app to download automatically and link you into the meeting. You won’t be able to turn on your webcam as I have locked that function, but we do ask people turn their audio off, as other students can hear you! If you haven’t received and email by 9.45am, or you are having any issues, you can email me at yoga@balance.co.uk.
Many thanks and enjoy!
Alex
Just done Lorraine’s class which I enjoyed very much but how do I get Lorraine in full screen. I was on a screen with Lorraine in one small square with circles denoting other participants. The sound is probably the most important and it was ok but full screen would be much better. What should I do? I didn’t want to experiment too much as I was scared I would lose everything? Help please?
Hi Mary,
Are you using a laptop? If so, at the top of the screen in the centre there should be a drop down text saying “View everyone”. You can click on that and change it to “view who’s talking”. That will get rid of all the other participants and just show you Lorraine. Let me know if you want me to give you a call to run you through this! We want you to have the best experience possible with the class and the visual is very helpful.
All the best
Alex
Just finished Lorraine’s class. Thanks for keeping one strand of normality going for us!
It worked fine – not sure Mary how we got Lorraine on full screen, it just seemed to happen at our end. I did have teenage daughter to hand to help me out…
Good sound quality and picture mostly, and just nice to have Lorraine’s presence to guide me through. You may have another convert to Ashtanga if my daughter keeps it up too.
Thanks
Hi Andrea, thanks for joining the class! Great to hear other family members are getting some yoga experience too! See you next time
Alex
Hi everyone, I did Lorraine’s Ashtanga class this morning…so so lovely to have a bit of my normal weekly routine back again! I would never do a full Ashtanga session at home so it was fabulous to be guided. Thant you to everyone @ Balance for keeping us all sane and thank you to Lorraine. Katharine xx
Hi Katharine,
Thanks so much for your lovely comment, which I’ve passed to Lorraine. We are so grateful to be able to connect in this way and provide some routine, calm and normality to people during this time.
See you at the next class!
Alex
Hi, Me again…I booked into Lorraine’s 10am class today and I did what was suggested above in the other comments and clicked on to view who’s talking to get a large screen of just Lorraine but it started to record the session. When I clicked on the box it said to stop recording I had to leave session so I don’t know what I did. Anyway just wanted to let you know that I wasn’t recording it in case you got a notification. I wouldn’t even know how to retrieve the saved class anyway! Great class today by the way, thanks K xx
Hi Katharine, no harm done whasoever. Even if you accidentally managed to record something it would just go into our cloud. Did you manage to get Lorraine onto a full screen? We’ve had a few people who’ve found that feature a little unresponsive! Glad you enjoyed the class! Alex
Hi Alex, Yes I got Lorraine on the full screen when I clicked on the View who’s talking feature no problem at all, thanks K x
Thanks for the great class this morning, Gerry.
Yoga and Leonard Cohen —the answer to everything!
Anne
Thanks Anne! Glad you enjoyed the class!
I have booked my first on line class at 10:30
Jaynesellers@icloud.com
Do I just wait for e mail?
Thanks
Jayne
Hi Jayne,
I have sent you an email a few minutes ago.
Let me know if you’ve received it!
Alex
Thanks to all at Balance for keeping the show going. It’s great to have a focus during the week.
One thing:- I noticed, when doing Lorraine’s class this morning, a red record button showing top left of screen, which I couldn’t get rid of!
Hi Anne,
Thanks for attending and for your support!
We are recording the classes, but I couldn’t see this on any of the devices I tested. Would you mind sending me a screenshot to yoga@balance.co.uk so I know what you’re seeing? Also, what device are you using? It seems to appear differently on different devices!
Thanks for you help with this.
Alex
Hi Alex,
I booked Lorraine’s class for this morning, last night. Our internet has been very slow and I was having trouble with the Balance website when i was trying to pay. The result was that I think I paid twice! Enjoyed the class very much and feel so grateful that you are all organising this for us. I keep trying different classes which is interesting and fun. Thank you all.
Mary Marshall
Hi Mary,
You did book twice, I can see on your account! I can use the payment to book you in for another class, which one would you like to attend? So glad you’re keeping your practice up and trying out other classes!
Alex
Jane’s on-line Monday night Beginners Plus class is working very well for me. Thanks so much Jane & everyone at Balance for the efficiency & for keeping us all going at this very strange time 🙏 x
Hi Alison!
Thanks so much for your support and feedback during this time. I will pass this on to Jane as well – it is nice for the teachers to receive feedback as it’s a bit strange teaching to an empty studio I think!
Take care and see you next week!
Alex
Hi Alex,
I would like to try Jane’s class this evening so please could you book me in for that using my balance from my double booking of Lorraine’s class last week. Hope you are all well at Balance. Mary
Hi Mary,
I have booked you in for Jane’s Beginners Plus class for this evening, the class starts at 7.35pm. We are all doing well, hope you are too!
All the best
Alex
Thank you Alex. I look forward to trying Jane’s class. Glad you are all well. Mary
I greatly enjoyed Jane’s class. This class is just about my level, Jane. I go to Eileen’s class in normal times. I have wonky knees but otherwise no problems so found your class ideal. Thank you.
Mary
Hi Mary, that’s wonderful you’ve found the right class for you. I’ll pass your message on to Jane and hope to see you next week!
Alex
Over the last couple of months I’ve been taking part in the online classes,
Today I managed to take part in my first General yoga class with Lorraine,
The classes have given me the confidence boost I’ve been needing, As my tricky back sometimes leaves me feeling unsure of what to do!
I can’t thank everybody enough in the different classes that I’ve tried over the last few months, for getting me to a stage that I had a little confidence in pressing that book button for today’s class.
Thank you everyone
Deirdre
Hi Deirdre,
And we can’t thank you enough for your support during this time! I’m so glad to hear that this online situation has made our classes accessible for you and given you the opportunity to sample the different classes and build up a home practice.
We hope to keep these going in some capacity after the lockdown finishes so you can keep that momentum going.
Stay safe and take care
Alex
I’m so enjoying Lorraine’s Tuesday morning classes. It’s now become part of my routine, and routine is something I’m desperately missing just now.
I love that her classes are so varied, and challenging! The quad strengtheners today were something else!
The instructions are so clear, which is ideal when you can’t always see the screen –e.g. when you are supine.
So, thanks, Lorraine.
Hi Anne,
Thanks so much for your feedback – I will send it on to make sure Lorraine sees it! We are delighted that you’ve found some routine in the class during this mad time, hope to see your face back at the studio soon!
Take care and stay safe
Alex